Our Care Model

Our small family practice follows a revolutionary (but at the same time refreshingly old-fashioned) model called Direct Primary Care (DPC).


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Healthcare, Simplified

DPC is a model of healthcare delivery where patients contract directly with their physicians for medical services, removing the "middlemen" that increase red tape and drive up costs.

Patients pay a monthly fee, similar to a gym membership.

All typical outpatient primary care services are included in the membership.

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No Hidden Costs

Upfront pricing

Deeply discounted medications and diagnostic testing. Prices are often so affordable that it is more cost effective to pay out of pocket than to use your insurance!

Example: Bottle of eyedrops $250 at retail pharmacy with "Gold plan" coverage. Same drops $24 through Family Matters DPC.

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Heartfelt Care

We believe in taking the time to get to know each patient thoroughly.

By limiting the number of patients in our practice, we can provide more personalized care.

Our doctors are easily accessible via office visits or e-visits. Patients are given their cellphone numbers for calls and text messaging.

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Easy Sign Up

DPC physicians see EVERYONE, regardless of insurance status or type. We simply do not bill the insurance company for our services.

Spend half an hour with either doctor learning about DPC and finding answers to your questions. No obligation to register.

Our doctors spend a full hour for new patient appointments.

Card image cap
Healthcare, Simplified

DPC is a model of healthcare delivery where patients contract directly with their physicians for medical services, removing the "middlemen" that increase red tape and drive up costs.

Patients pay a monthly fee, similar to a gym membership.

All typical outpatient primary care services are included in the membership.

Card image cap
No Hidden Costs

Upfront pricing

Deeply discounted medications and diagnostic testing. Prices are often so affordable that it is more cost effective to pay out of pocket than to use your insurance!

Example: Bottle of eyedrops $250 at retail pharmacy with "Gold plan" coverage. Same drops $24 through Family Matters DPC.

Card image cap
Heartfelt Care

We believe in taking the time to get to know each patient thoroughly.

By limiting the number of patients in our practice, we can provide more personalized care.

Our doctors are easily accessible via office visits or e-visits. Patients are given their cellphone numbers for calls and text messaging.

Card image cap
Easy Sign Up

DPC physicians see EVERYONE, regardless of insurance status or type. We simply do not bill the insurance company for our services.

Spend half an hour with either doctor learning about DPC and finding answers to your questions. No obligation to register.

Our doctors spend a full hour for new patient appointments.

Our Patients Love Us!

  • Best personal healthcare!


    Bin G. September 27, 2020
    Google
  • Dr. Lin and I fondly refer to me as “her problem child.” We have been together since she practiced in Sewickley and she has kept me propped up and going forward through a critical illness and the subsequent issues that follow. She has never rushed through an appointment, always responds promptly...


    Oma 3. September 22, 2020
    Google
  • Amazing physician with a personal touch. I had been in and out of the hospital for years with my breathing. Thousands of dollars, tests and a specialist and no solutions. Dr D got me on a regime and has kept me out of the hospital for 2 years. She is easy to talk to and really cares. Highly...


    Lisa G. September 4, 2020
    Google
  • Personal care! Dr Lin is wonderful. She follows through with what we’ve discussed during appointments.


    D W. July 29, 2020
    Google
  • This is such a great practice. I enjoyed my visit so much, and Dr. Lin was so pleasant and actually made my physical and checkup fun. Highly recommend this place to anyone looking for a doctor that truly cares and respects how you feel!


    Rachel B. July 18, 2020
    Google
  • I am under the care of Dr. Dougherty and I could not be a better human without her. She provides medical care for my mind and body and medical care for my son who is currently 5 years old. She is an all-around amazing Family Doctor who goes above and beyond the call of duty for her patients. ...


    Tiffany R. July 10, 2020
    Google
  • We see Dr Dougherty, in Allison Park. she’s a family doctor and sees all of us. She even does house calls and came to our house when our baby was born. She has been a huge blessing to our family. She and her partner, Dr Lin, run a “direct primary care” model. Which has honestly saved us hundred...


    Paula G. July 10, 2020
    Google
  • Dr. Dougherty and the staff at Family Matters Direct Primary Care go above and beyond in their care and attention to detail. I never feel rushed during my medical visits. With direct primary care I always know with full transparency what everything will cost. No more surprises with my bill. I re...


    Brian R. May 17, 2020
    PracticeBeat
  • Dr. Lin showed so much care and took time to listen to my concerns. It is evident that she is invested in the patient's whole well-being. Excellent, high caliber care!


    Clare B. February 20, 2020
    Google
  • Dr. Lin is awesome. She makes you feel like she has all the time in the world for you, has a warm personality and thorough in her review of your concerns.


    Rachael . January 16, 2020
    Google

In the News

dr-lin-and-dr-dougherty

North Journal

North Allegheny Foundation names recipients of 2020 Distinguished Alumni Award

Tony LaRussa/Thursday, November 14, 2019

Dr. Lin honored.

 

Pittsburgh Post-Gazette

'We’re on an unsustainable course': Never mind the Highmark/UPMC fight, physicians say U.S. health care system is broken

Steve Twedt/Monday, May 20, 2019

Dr. Lin is quoted.

 

Pittsburgh Business Times

The upsides to the end of the Highmark-UPMC consent decree

Paul J. Gough/Thursday, May 9, 2019

Dr. Lin is quoted.


 

dpc-faq-2

Western PA's Local Food Guide, Spring 2019

Using Local Produce to Nourish the Body and Heal Disease

Page 16/Dr. Lela Dougherty

 

The Incline, January 2019

Who’s Next: Fitness and Health; Meet 19 young leaders focused on Pittsburgh’s wellness

MJ Slaby / January 15, 2019

 

Pittsburgh Magazine/PUMP, October 2018

Meet Pittsburgh's 40 Under 40 Honorees for 2018

Annie Siebart / October 17, 2018

 

East-End Cooperator, December 31, 2017

Healthcare, Not Health Insurance

Kirsten D. Lin, M.D. / Sunday, December 31, 2017

 

TribLive, September 2017

Seniors on the Go Health Fair at Hampton Community Center

Natalie Benviat/September 20, 2017

 

Pittsburgh Post-Gazette

Low cost, more personal direct care clinic to open in Hampton

Kris Mamula / Friday, August 4, 2017